Privacy Policy
This Privacy Policy applies to the website https://naturalist.rs
and explains how NATURALIST DOO BEOGRAD, located at Petra Konjovića 12ž, 11000 Belgrade (Rakovica), Serbia,
company registration number: 06422268, VAT: 102009871 (hereinafter: “we”, “our”, “us”),
collects, uses, and protects your personal data.
1. Data We Collect
- Full name
- Email address
- Phone number
- Shipping address
- IP address
- Information collected via cookies
2. How We Use Your Data
Your personal data is used for the following purposes:
- Processing and delivering your orders
- Customer service and communication
- Improving your shopping experience
- Marketing (only with your explicit consent)
3. Card Payments
All card payments are processed through the secure payment gateway of Komercijalna Banka (part of NLB Group).
All sensitive payment data is handled exclusively by the certified payment processor.
We do not store or have access to your card information on our website.
4. Data Sharing
Your personal data may be shared only with:
- Courier services for product delivery
- Our payment gateway provider (Komercijalna Banka / NLB Group)
- Authorized public authorities, when required by law
5. Cookies
Our website uses cookies to improve functionality and analyze traffic.
By using the website, you agree to the use of cookies. You can disable cookies in your browser settings.
6. User Rights
In accordance with the Serbian Law on Personal Data Protection, you have the right to:
- Request access to your personal data
- Request correction or deletion of data
- Restrict data processing
- Object to processing
- Request data portability to another controller
To exercise any of your rights, please contact us at: office@naturalist.rs.
7. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access or misuse.
SSL encryption and secure infrastructure are used to ensure safe data transmission.
8. Policy Updates
We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page.
Last updated: May 2025